Is there something in the settings option that I need to reset??? 

I have two employees who have maxed out their EI earnings and their EI Insurable earnings amounts show the amount that EI maxes out at(41,100).  I have two other employees who have not maxed out with EI.  One shows a difference of $235.00 less EI Insurable Earnings than the Gross Pay, and the other one shows a difference of $2,587.00 more EI insurable Earnings than the Gross Pay.  What is going on???

Hi Theresa,

There could be several reasons why this is happening. In my experience in speaking with clients in Chat and on the Phone this is usually caused by a paycheque that was incorrectly adjusted or taxes were manually calculated in Paycheques. There was a blog posted about this not too long ago on things you can check within your Simply Accounting Settings.

I hope this helps.

 Yes, I do payroll manually - through the payroll deductions calculator online.  I am also using Simply 2008.  For the EE that has the high difference in EI Insurable Earnings - I did not make any adjustments to his paycheques throughout the year.  I looked over the other info through Payroll Incomes.  The first 5 incomes listed (Advance, Benefits, Bene(QUE),Vac Earned and Vac Paid) seem to have preset checkmarks.  Vac Earned is not checked at all and Vac Paid is not checked by "Calc, Ins. Hours" and "Calc. Vac".  All of the other income types are selected.  I went through all of the other suggestions and everything seems to be setup fine. 

The other EE who has a difference of 235.00 less EI Insurable Earnings, also has Pensionable Earnings that are $70.00 less than his Gross Total.  I realized that I had not inputed the $50 additional tax to be deducted in his EE record.  He also had 1 paycheque adjustment to his record.  (Why would this affect anything if I do a total cheque reversal?).

 In any case, what I'm wondering is if the Gross Pay Total from the EE Detail Transaction Report matchs the Gross Pay Total from the EE Summary Report, is it okay for me to go ahead and adjust these numbers for the EI and CPP Pensionable Earnings through the T4 and RL-1 Reporting Tab?  Is there anything else that I need to look into first?

Hi Theresa,

Were the pay periods changed at any point for these employees? If they were this could cause discrepancies in the amount of EI, CPP and taxes being taken off the paycheques. If you didn't input the additional $50 to be taken off in the employee record, depending on when you put that in the employee record, this employee will be out this additional $50 deduction on each paycheque it wasn't applied to.

Regarding the cheque reversal, this could definitely effect your totals because if you reversed the cheque and didn't post the paycheque in again, this employee will be out the amounts in the reversed paycheque therefore causing a discrepancy in your totals. If the cheque was re-posted again and you changed anything in the Paycheque such as gross income amount, deduction amount, etc and you didn't click on Recalculate Taxes button or manually re-entered the tax amounts for this paycheque with the adjusted amounts, this could cause a discrepancy in your totals.

When you print your T4's in Simply Accounting it is pulling the data from the Employee Summary report not the Employee Detail report. If the amounts in the Employee Summary reports are correct, then you can print your T4 in Simply Accounting. Also keep in mind any adjustments you do or did, will effect your payroll remittance in Simply Accounting if you use this feature in the program. If you want to match up the EI insurable earnings and the CPP pensionable earnings to the gross income, you can do so  in the T4 and RL1 Reporting tab in the employee record.

You can click HERE to view the knowledgebase article on how to do this. The article will also go over reasons why the EI Insurable and CPP Pensionable Earnings don't match the gross income. Go through your Employee Detail reports and look through the cheques that were posted for this employee to see the amounts that were deducted or added depending if it was an income or deduction.

I hope this helps.

 Thanks for your help.